题目内容：
根据以下材料，回答题Ouestions56-60refertothefollowingInternetfromande-mail.
| GuardelTtlaSkinCare．corn | |
| ContactInformation Name：GretaHarrison E——mail：ghl076@allemailin9．com Phone：555—2311 Address：【notentered】 | PurchaseInformation Product：Sunblock ProductCode： DateofPu【rchase |
| ClaimDetails： Ipurchasedatrueofyoursunblockfromalocalstoreafewmonthsa90，butitnowhasaverydifferentconsistency fromwhenIfirstboughtit．Itfeelswateryandrathergreasy．IsthereanythingIcandotorestorethesunblocktoits orignalconsistency?Als0，pleaseletmeknowifIshouldhavestoreditintherefrigerator，asmyapartmentdoes nothaveairconditionin9． ThankvoUverymuch． | |
| SubmitHome | |
| T0： | <ghl076@allemailin9．corn> |
| From： | GuardermaCustomerService<customer> |
| Subject： | Referencenumberl53206 |
| DearGretaHarrison， Thankyouverymuchforyourinquiry．Wearehappytohelpyouwithyourquestions· FIDmthecodeyougaveus，wehavedeterminedthatyoursunblockpasseditsexpirationdate threemonthsa90．Thisisthemostlikelyreasonwhyitsconsistencyhaschanged． Theproductshouldretainitsconsistencyatreasonableroomtemperatures，eveninwarmareas· Refgerationwillnotrestoreittotheoriginalconsistency．Giventheexpiration，theactive ingredientsinthesunblockhavelosteffectiveness． Wewouldbehappytoreplacetheproduct．However，wewillneedyourfuncontactinformation beforeprocessingthis．PIeasecall(888)195—3958，extensionll2，withreferencenumberl53206 toprovidetheinformation． P1easefeelfreetocontactUSagainwithanyquestions． BradleyMartin CustomerServiceRepresentative GuardelT／laSkinCare | |
WhatproblemwithhersunblockdidMs.Harrisonreport? A．Thecolorbecamedarker.
B．Thetubebroke.
C．Itwasnoteffective.
D．Thetexturechanged.
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