题目内容:
根据以下材料,回答题A training or a learning specification is a product of job analysis. It breaks down the broad duties contained in the job description into the detailed tasks that must be carried out. It then sets out the characteristics or attributes that the individual should have in order to perform these tasks successfully. These characteristics are..
(1) knowledgewhat the individual needs to know. It may be professional, technical or commercial knowledge. Or it may be about the commercial, economic or market envi-ronment; the machines to be operated; the materials or equipment to be used or the proce-dures to be followed; or the customers, clients, colleagues and subordinates he or she is in contact with and the factors that affect their behavior. Or it may refer to the problems that occur and how they should be dealt with.
(2) skills--what the individual needs to be able to do if results are to be achieved and knowledge is to be used effectively. Skills are built progressively by repeated training or other experience. They may be manual, intellectual or mental, perceptual or social.
(3) competencesthe behaviors' competences needed to achieve the levels of per-formance required.
(4) attitudes--the disposition to behave or to perform in a way that is in accordance with the requirements of the work.
(5) performance--standards what the fully competent individual has to be able to a-chieve.
A training or a learning specification is a product of__________. A.job structure
B.job evaluation
C.job design
D.job analysis
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